What could be more rewarding than seeing your company grow beyond borders.
But, cultural preferences vary wildly around the globe. A typical client in New York is going to have a separate set of values than a client in Tokyo.
To be successful when working with potential clients from another country, it is very important to learn about the people and how they like to communicate – from greetings to gestures to non-verbal behaviour. Always remember, do not stereotype and instead see the individual. Having said that, finding out about a person’s cultural background provides interesting clues about how the person may behave. International communication is not about changing your communication style completely. That would be wrong and confusing. Trying to respect and adjust to the way another person communicates will help put both parties at ease.
Good news, our business culture masterclasses will help you to learn some of the market specific rules. The tips presented will help you to be more successful when you communicate across cultures.
The masterclasses will cover:
different business and economic environments
business cultures: religion, language, values, and customs
business communication and negotiation styles
understanding and overcoming common trade barriers / pitfalls
case studies and how to deal with tricky situations
Dates and location:
All sessions will be hosted at KPMG, our designated training hub for this series of training workshops: One Snowhill, Snowhill Queensway, Birmingham B4 6GH
You can attend one, or all seven - it's totally flexible to suit your business needs...
20/03/2018 - Switzerland
26/04/2018 - Scandinavia
24/05/2018 - France
21/06/2018 - Benelux
24/07/2018 - Germany and Austria
20/09/2018 - USA and Canada
06/11/2018 - China
Please note: When you proceed to registration you will be able to select which sessions you would like to attend.
If you would like any additional information prior to registering you can contact our dedicated Language & Culture specialist, as detailed below:
Gerti Willis AMIEx | Communication & Culture Adviser